Privacy Policy

Toine.com B.V. ("we", "us") operates Complixo. This policy explains how we collect, use, and protect your data.

Data We Collect

• Email address and profile information (at registration)
• Content you submit for analysis
• Usage data (pages visited, analyses performed)
• IP address (for rate limiting and abuse prevention)

How We Use Your Data

• To provide the analysis service (Art. 6(1)(b) GDPR)
• To manage your account (Art. 6(1)(b) GDPR)
• To prevent abuse (Art. 6(1)(f) GDPR — legitimate interest)
• To process payments via Stripe (Art. 6(1)(b) + Art. 6(1)(c) GDPR)

Sub-processors

We use Supabase (EU — Frankfurt), Vercel, Stripe, OpenAI, Anthropic, and Resend to provide our services. DPAs are in place with all sub-processors.

Your Rights

You have the right to access, correct, delete, and port your data. Contact us at privacy@complixo.com.

Data Retention

• Analysis results: 24 months, then anonymized
• Account data: 30 days after deletion request
• Payment data: 7 years (fiscal obligation)
• Logs: 12 months

Cookies

We use strictly necessary cookies for authentication and a consent management platform (CMP) for advertising cookies. See our consent banner for details.